Planning a Trip to the Himalayas: What to Ask & What We Recommend

Dharma’s B2B Guide for our Travel Advisors & Partners 

Dharma Adventures has been curating unforgettable journeys across Nepal, Bhutan, India, and Tibet since 1991. Many of our long-time partners are familiar with how we work. But for new agents or those selling the Himalayas for the first time, this guide helps you understand what to ask, what we recommend, and how we co-create meaningful, sustainable journeys for your clients.

Whether your clients are adventurers, cultural travelers, wellness seekers, or luxury explorers, this document outlines the essential questions and options to help you plan confidently and responsibly.

1. Start With the Basics: Key Questions to Ask Your Clients

Trip Style & Preferences

These questions will help us design the right experience:

  • What type of trip are they seeking? (Culture, soft adventure, trekking, wellness, luxury, spiritual)
  • What level of comfort do they prefer? (Boutique, luxury hotels, homestays, lodges)
  • Are there specific interests? (Photography, food, wildlife, religion, architecture, festivals)

Travel Pace & Physical Comfort

  • Do they prefer slow travel or full days?
  • Any mobility concerns or special requirements?
  • Any children, elderly people, or travelers with health considerations?

Trip Duration & Pace

  • How many days do they have?
  • Do they want to focus on one country, or combine Nepal-Bhutan / Nepal-India / Nepal-Tibet or Bhutan-Nepal-Tibet?

Accommodation Preferences

  • Do they have any specific hotel or resort names in mind?
  • Any interest in eco-lodges, community-run lodges, or wellness resorts?
  • Do they prefer city hotels, heritage stays, or remote lodges with views?

Transport Preferences

  • Are they comfortable with flights to remote airports?
  • Do they prefer private vehicles or a mix of flights + drives?

2. Sustainable Choices: What Dharma Recommends

We aim to integrate sustainability into our trips in a practical and meaningful way. Agents can offer clients the following options:

Sustainable Accommodation Options

We prioritize hotels and lodges that align with our sustainability goals. Almost all our accommodation partners have signed our Dharma Adventures Sustainability Expectations for Accommodation Partners guidelines, and we continuously encourage them to improve their environmental and social practices. When designing itineraries, we give preference to properties that demonstrate responsible operations and a commitment to positive local impact.

You can always ask:

“What are the most sustainable accommodation options for this itinerary?”
“Can you brief us on the sustainability efforts of the accommodations booked?”

Cultural & Community Experiences

We integrate experiences that create genuine interaction and meaningful benefits for local communities. Our itineraries can include village visits, artisan-led workshops, monastery interactions, and community-run activities that allow travelers to learn directly from the people who call these regions home. We also offer opportunities to support women-led initiatives, local community centers, or orphanages through modest donations or essential items, ensuring tourism contributes positively and respectfully.

Additionally, we follow a zero-tolerance approach to sexual exploitation, abuse, or harassment, particularly involving children and vulnerable communities. All guides and staff are trained to ensure safe, respectful, and appropriate interactions during village visits, monastery interactions, and community-based experiences. You are encouraged to brief clients on responsible behavior and safeguarding expectations before travel.

You can ask:

“What community-based or cultural experiences can we add here?” 
“What safeguarding policies do you follow for community visits?”
“How are guides trained to handle sensitive situations responsibly?

Responsible Transportation

We maintain a young and well-serviced fleet to ensure safe and reliable travel across the region. Our drivers are professionally trained in safety standards, guest handling, and fuel-efficient driving techniques. Where feasible, especially within Kathmandu Valley, we provide electric vehicle options. We also plan routes carefully to optimize travel time and reduce unnecessary emissions.

You can ask:

“Which routes and transport options are the most efficient or eco-friendly?”

Environmental Practices

We actively promote low-impact travel across the Himalayas. This includes reducing single-use plastics, encouraging refillable water bottles, and following Leave No Trace practices during outdoor activities. Guides manage waste responsibly, avoid disturbing natural habitats, and stay on established trails. We avoid unethical wildlife interactions and support reforestation and conservation efforts where possible. These practices extend to our office, where we follow similar waste-reduction measures and operate largely paperless. As a Travelife Engaged company, we continue to improve environmental performance across all operations.

We actively discourage the purchase or transport of illegal souvenirs, including items made from endangered species, antiques, religious artifacts, wildlife products, or protected cultural objects. Guides brief travelers on ethical and legal shopping practices, and we encourage purchases from verified artisan groups and community-run outlets. These guidelines are shared with agents and travelers through pre-departure briefings and on-ground guidance to avoid customs issues and protect local heritage.

You can ask:

“What environmental guidelines should travelers follow during this trip?” 
“What souvenirs are appropriate and legal to buy in this region?”
“Can we include visits to ethical artisan communities?”


3. Important Details Agents Should Clarify with Clients

  • To help us design the most suitable itinerary, agents should gather a few essential details from their clients.
  • Meal preferences and dietary needs such as vegetarian, vegan, gluten-free diets, allergies, or religious restrictions are important for smooth coordination with hotels and restaurants.
  • Room configuration, including twin or double beds, single supplements, triple rooms, or adjoining rooms for families.
  • For high-altitude destinations like Bhutan, the Everest region, or Tibet, check whether clients are comfortable with elevation and if they may need slower acclimatization or medical guidance.
  • Seasonality considerations: weather preferences, interest in festivals, comfort with monsoon/winter travel, and photography interests such as autumn colors, spring blooms, or clear winter skies.

4. Traveler Expectations: What Agents Should Brief Clients On

  • Cultural sensitivity: modest dressing in villages and monasteries, asking permission before photos, respecting religious sites and customs.
  • Environmental responsibility: carrying a refillable water bottle, minimizing waste, avoiding fragile environments or disruptive wildlife encounters.
  • Operational realities: mountain weather can cause delays, remote lodges may have simpler amenities, roads can be slower or bumpier than expected, and last-minute adjustments may sometimes be required.

5. Options You Can Always Request from Dharma Adventures

  • Cultural add-ons such as cooking classes, pottery workshops, astrologer visits, visits to orphanages or community centers, and one-on-one interactions with locals.
  • Wellness experiences like yoga, meditation, or sound healing can also be arranged.
  • Depending on planting season, tree plantation activities can be included.
  • Guests may also contribute modest donations (monetary or non-monetary) to charitable spaces.
  • For outdoor lovers: day hikes, multi-day treks, cycling tours, wildlife experiences, and helicopter sightseeing.
  • For families: slower pacing, kid-friendly activities, shorter drives, and special arrangements in hotels.

6. Our Commitment: What Agents Can Assure Their Clients

  • Every supplier we work with adheres to our Responsible Purchasing standards.
  • Our CSR arm, Dharma Karma Society, reinvests in the Himalayas through education, women empowerment, animal welfare, and environmental initiatives.
  • All guides and drivers are trained in safety, cultural sensitivity, and environmental best practices.
  • We continuously refine our services through guest feedback, sustainability metrics, and annual reviews. Every itinerary is crafted to protect the landscapes we operate in, support local communities, and provide meaningful, high-quality travel experiences.

You can ask:

“Can you share your CSR initiatives?”
“What CSR activities are scheduled this month?”
“Are there opportunities for our guests to contribute or participate in any of these initiatives?” 


7. Additional Information Agents May Find Useful

Lead Time, Visa & Permits: When designing itineraries, it is essential to build in sufficient time for visa and permit applications, especially for Bhutan, Nepal, and Tibet. Below is a detailed breakdown agents could use to guide clients:

For Bhutan – Visa / Entry Permit:

  • To visit Bhutan, all travelers, with the exception of Indian, Bangladeshi and Maldivian citizens, are required to obtain a visa.  As part of the visa application process, individuals are also required to pay the Sustainable Development Fee (SDF) as stipulated in the “High Value, Low Impact Tourism” Visa Policy of Bhutan.
  • The visa is valid for 90 days from the date of issue and permits a maximum stay of 30 days.
  • Standard processing is 3 working days after the application has been endorsed by the Tourism Council of Bhutan.
  • Fast – Track option: For USD 10 extra per person, the Department of Immigration provides a 24-hour processing service.

For Nepal – Visa / Entry Permit:

  • Visa can be obtained on arrival at the Tribhuvan International Airport, Kathmandu, at border entry points in Kakadvitta, Birgunj, Bhairahawa, Nepalgunj, Gaddachowki on Nepal-India border and Kyirong on Nepal-China border.
  • Visa can also be obtained at the nearest Nepal Embassy or Diplomatic Mission at your home county.
  • Visa can also be obtained for renewal purposes at the Department of Immigration, Kalikasthan, Kathmandu.

For Tibet – Visa / Entry Permit: 

  • Unless a Chinese Visa has already been obtained, to enter Tibet, you will need a Tibet Visa, specifically the Tibet Group Visa (TGV), which must be obtained from the Chinese Embassy in Kathmandu, Nepal.
  • The Tibet Travel Permit typically takes 9 working days to process. For very remote or restricted regions, permit processing can take 20 + working days, so a 30 days lead time is suitable.

For more information on obtaining visa for Bhutan, Nepal, India and Tibet, Click Here.

Trekking Permits in Nepal:

  • Conservation Area / National Park Permits:
  • ACAP (Annapurna Conservation Area Permit)
  • MCAP (Manaslu Conservation Area)
  • Sagarmatha National Park Permit
  • Restriction Area Permit (RAP)
  • Trekking Peak Permit
  • TIMS Card (Trekkers’ Information Management System)
  • Historically, TIMS was required for many treks. However, depending on the region the requirements are changing and when required we can help arrange them.

As part of booking with Dharma Adventures, we handle the entire visa and permit-application process on behalf of our clients. To ensure accuracy and avoid delays, it is very important that guests provide their correct full names, passport copies, and insurance policy details at the time of booking.


8. Terms and Conditions

Payment policy:   

  • Deposit of US$ 500.00 per person has to be made after the trip has been confirmed.
  • Balance payment to be made 30 days prior to trip commencement.
  • If a trip is booked within the period of 30 days before it commences, then full payment to be made at the time of booking the trip.

Flights: Full payment for the regional and domestic flights will be required at the time of confirmation, so that we are able to issue the flight tickets.

Hotels: Some hotels may require deposits at the time of room confirmation in addition to the US$500 deposit we require. They may also require payments prior to 30 days of trip commencement; this will be communicated to you.

Cancellation Policy:  

  • The trip will be considered canceled if the final payment is not received when it is due.
  • No refunds will be made for any unused trip arrangements; transportation, guide services, hotel accommodation, meals, sightseeing, trek days, flights and others after the trip commences.
    A trip will be deemed cancelled if there is no show of clients; whatsoever, the reason may be.
    If a trip is cancelled, an email must be sent to us. A confirmation of receipt of email by us is a must, so an appropriate cancellations fee is applied.

A trip cancellation fee will be levied as follows:

45 - 30 days:        Deposit forfeited
29 - 16 days:        50% of trip cost
15 days or less:   100% of trip cost

Hotels: Some hotels have a stringent cancellation policy that is different to the above. If any of those hotels are part of the itinerary, a separate policy for each hotel will be given and will be applicable.

Note: Where possible, Dharma Adventures will negotiate with hotels and airlines for full or partial refunds on behalf of the cancelled clients. If we can retrieve any funds, it will be given back to the clients. There is, however, no guarantee.

Flight delays and cancellations: All domestic flights can be delayed or canceled owing to various reasons like air traffic congestion, weather, visibility etc.  The flights in & out of the mountain airports are weather dependent and there have been cases where flights have been cancelled for several days. Appropriate policy is to be purchased to cover such delays and cancellations. If a flight is cancelled, where available, helicopter will be offered for an added fee. Your policy should cover the added cost for helicopter flights.

Rescue & Evacuation: The client will be required to bear all costs of rescue and/or medical services that may be incurred on his/her part irrespective of whether they are or are not insured. We strongly advise that an insurance policy covering the above details is obtained and copy of the policy to be given to us on arrival.

Changes in Itinerary: By booking with us you accept some leisure and adventure travel carries its own inherent risks and difficulties. Some of our holidays take place in remote and/or underdeveloped locations. Whilst this adds to the uniqueness of the holidays it also means that it is not always possible to anticipate every eventuality that may disrupt planned travel and/or offer alternative arrangements should things not go according to planned itinerary. In some locations alternative arrangements may simply not be available. Whilst we always endeavor to avoid itinerary alterations and cancellations, both before and after bookings have been confirmed, we must reserve this right to do so.

Travel Insurance: We highly recommend that all travelers take appropriate travel insurance in the country of residence to cover the following:

  • All trip payments, if the trip is cancelled.
  • Emergency helicopter rescue, evacuation and medical expense Insurance is mandatory for all treks going above 3,500 m (11,000 ft) and must include helicopter rescue.
  • Loss of money if the trip needs to be cut short or extra cost if the trip is to be extended due to unforeseen interruption or personal reasons.
  • Loss and damage of baggage.
  • 24/7 Emergency Support
  • Our Operations Team is available around the clock to support travelers during their journey, ensuring assistance at any time.

Communication With Our Team: We aim to acknowledge all queries promptly and provide quotations within 24 hours or request additional time when necessary.
For emergencies, our dedicated team can be reached at +977 9801097728, carried at all times by our Operations Manager.

 

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